A 99.9% Server Uptime
The main benefit of constructing your own shared web hosting system is that you don’t have to be worried about compatibility issues – you configure a specific set of software apps in such a manner so as to be compatible with a specific set of hardware elements. The final outcome is something even more steady and dependable, because there are less possible chances of failure. We have built our cloud hosting platform using tried and trusted hardware components along with a strongly modified version of SELinux in an attempt to create a completely safe and secure home for your own sites.
This is the reason why, with each of our Linux shared web hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on topflight hardware parts provided by Juniper. In addition, on each and every router, we have installed a firewall with a complex set of rules to be able to sift all questionable requests.
Hence, in each of our datacenters – in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting packages in each and every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are unsatisfied with our services, or if you find them inadequate, or if you decide that you require a Linux VPS web hosting rather than a cloud hosting plan – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll keep full control of your domain names even when you close your web hosting account with us.
24/7 Technical Support
We have conscientiously selected each individual member of our 24x7 support team to ensure that we can offer you the best technical support service that you can possibly get. Each one of our support engineers has many years of experience working with web hosting accounts behind his back, hence they know what they are doing. Moreover, they’re available to you 24x7x365 – you can contact them at any time and they’ll reply back to you ASAP.
Their average response time is less than twenty minutes, whereas with many other hosting companies you are forced to wait around for days. And we also offer you a 1–hour response time guarantee. No matter what happens, your questions will be replied to within sixty minutes.