Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour answer guarantee with all of our Linux shared web hosting packages, meaning each support inquiry you email is going to be reacted to in only 1 hour maximum. Our support company members have been trained to quickly deal with any case and to provide you with prompt advice on any problem that you might have.
A Top–quality Support Service
You can write to us 24x7x365 with any problem you have got regarding our products. We have consultants available on a regular basis to provide solutions anytime required. You can use the ticket system or post a message at any time, or you can grab the telephone or make use of the live chat during business hours.
An Intuitive Help Section
We have integrated a comprehensive know–how base into the Control Panel as a way to have useful step–by–step information anytime. Each section of the Control Panel has its own contextual guide area offering a selection of how–to content articles. We have also prepared video lessons to give you a much better idea of the best way to carry out any given process.